Bin Buddies Terms and Conditions

This is an agreement between you and Bin Buddies and its affiliates, (“Bin Buddies or “we”). Before using Bin Buddies, please read these Terms and Conditions of Service, the Privacy Notice, the Recurring Payment Terms and Conditions. By using Bin Buddies, you agree to be bound by the terms of this Agreement. If you do not accept the terms of this Agreement, then you may not use Bin Buddies.

You agree to have contracted with Bin Buddies to perform the service of taking out and returning your waste cans at the address specified. You agree that this is a monthly Service Contract and you agree to pay Bin Buddies monthly in advance of the services to be provided for that month.

For the purposes of these Bin Buddies Terms and Conditions of Service:

“Bin Buddies” means Bin Buddies's can management service

“Software” means all software (including any updates or new versions), and any related documentation, that we make available to you for use in connection with Bin Buddies

“Helpers” means persons employed or contracted by Bin Buddies to provide Bin Buddies's can management service.

Home Access. By submitting your service subscription request online, you are authorizing Bin Buddies and its helpers to access your property (or other location) that you designate for the purpose of taking out and returning your waste cans. By subscribing to our service, you are confirming that you have the right to authorize Bin Buddies and its helpers to access the designated property. It is your responsibility to ensure that Bin Buddies or its helpers have full access to your waste cans on the scheduled service dates. Should Bin Buddies or its helpers arrive and be unable to provide service due to lack of access, you shall not be entitled to a credit or refund.

Service. Bin Buddies or its helpers will take out your waste cans on your designated trash day. After your waste items have been picked-up, Bin Buddies will return your cans to the original storage location. You agree that for a flat monthly fee Bin Buddies will take out and return 1 waste can for 1 calendar month. That is 2 service visits per week for total of 8 visits per month.

Can Access. You must ensure Bin Buddies or its helpers have access to your waste and recycling can on the scheduled service day, including: gate entry codes, lock combinations, security guard verification, and pets relocated from storage areas. If Bin Buddies or its helpers are unable to access your waste or recycling cans for any reason, services will not be performed that week and you shall not be entitled to a credit or refund. Bin Buddies reserves the right to decline its service for any reason.
Pricing. You agree to pay Bin Buddies the current monthly recurring service fee plus applicable sales taxes. As of May 1, 2024 the monthly base service fee is $40.00 plus applicable sales taxes. Bin Buddies reserves the right to increase or decrease the monthly service fee at any time and at its sole discretion.

Billing. Service is billed on the day of subscription sign-up and on the same day of each subsequent month. i.e. If initial sign-up was on the 15th of the month, the customer will be charged on the 15th day of the next month and so on until service is cancelled. It is billed on a recurring monthly basis to ensure uninterrupted service. Unless a specific request is made to cancel the service, billing will continue on a recurring monthly basis.

Applicable sales tax. All applicable local, State, and/or Federal taxes will be added to the current recurring monthly service fee.

Payment Terms. By accepting these terms and conditions you agree to the Bin Buddies Recurring Payment Terms and Conditions. You hereby authorize Bin Buddies to bill and charge the Payment Method and its associated Payment Account that you have specified. Your Bin Buddies service will automatically renew every month and Bin Buddies will automatically charge the full amount of Payment to your Payment Method each time your can service renews, unless you cancel according to these terms and conditions.

Cancellation. Service may be cancelled at  will by either party. Cancellation may be done by calling Bin Buddies at 936-247-2822 or by emailing us at binbuddiesnac@gmail.com Service is billed at a monthly price and no partial credit or refund will be made. Upon cancellation, Bin Buddies will finish out the month that has been paid for.

Pets. The homeowner/resident is responsible to contain and restrain their pets.

Vehicles. Bin Buddies will make every effort to place you waste can with great care to a curbside location for city pick-up. In the event, that your vehicle or any other vehicles hits or knocks over your waste, Bin Buddies will not be held responsible in any way for any damage to the vehicle or cans.

Safety Issues: The homeowner/resident is responsible to maintain code compliance with the city on issues such as fencing and gates, backwash/waste lines and all other applicable safety issues.

Customer Satisfaction: Our goal is your complete satisfaction. In the event, that a job is not satisfactorily completed, it is the customer’s responsibility to notify Bin Buddies within 7 days, (preferably sooner), so that we can look into the matter and resolve it quickly to your satisfaction.

Changes to Bin Buddies. We may change, suspend, limit, or discontinue Bin Buddies or any part of it, at any time without notice. We may amend any of this Agreement’s terms at our sole discretion by posting the revised terms on the Bin Buddies website. Your continued use of Bin Buddies after the effective date of the revised Agreement constitutes your acceptance of the terms.

Contact Information. For help with Bin Buddies or resolving other issues, please contact us at binbuddiesnac@gmail.com 

Disputes/Binding Arbitration. Any dispute or claim arising from or relating to this Agreement or Bin Buddies is subject to the binding arbitration, governing law, disclaimer of warranties, limitation of liability, and all other terms in the Bin Buddies Conditions of Use. By using Bin Buddies, you agree to be bound by those terms.

Disclaimer. Under the terms of this agreement, Bin Buddies will not be held responsible for any damage to your waste cans. Furthermore, Bin Buddies shall not be responsible for any damage to property due to acts of nature, fire, vandalism, misuse, or abuse. Bin Buddies will not be held responsible for any damage caused to vehicles that may back-up or hit your waste cans in any way.

By accepting these terms and conditions through your election to enroll in Bin Buddies Curbside Trash Service, you hereby authorize Bin Buddies to bill and charge the Payment Method and its associated Payment Account that you have specified.

Your Bin Buddies can service will automatically renew each month. Bin Buddies will automatically charge the full amount of Payment to your Payment Method each time your can service renews, unless you cancel according to the terms and conditions stated below.

Payments, Payment Account and Payment Method. You agree that the Payment Method specified by you for automatic Payments to Bin Buddies is, and will continue to be, an account that you own, and that you will maintain sufficient availability under your credit card limit, or sufficient funds in the account linked to your debit card or other mode of payment, as applicable, to make your Payments. The automatic charge to your Payment Method will occur on the Billing Date each month. In addition, Bin Buddies may subscribe to an account updater service, which may be supported by your Payment Method issuer, such as your credit card provider or bank. If your Payment Account number or Payment Account expiration date changes, you understand and agree that your Payment Method issuer may notify Bin Buddies of such changes in order for Bin Buddies to update your Payment Account information on file and charge automatic Payments to your new Payment Account information.

Automatic Renewal. Your can service will continue and will automatically renew each month unless you choose to cancel prior to that renewal, or your Bin Buddies can service is cancelled, terminated, or discontinued by you or by Bin Buddies. Your Payment Method will automatically be charged at the rates in effect at the time of renewal.

Notification of Payments. You may not receive any receipt of payment emails to your Email Account notifying you that a Payment has been made.  You understand and agree that Bin Buddies may not provide you with advance notification before a Payment is charged to your Payment Method.

Current Information. It is your responsibility to make sure that your Payment Method information and Email Account information are current at all times.

Payment Method Declined. If any Payment charged to your Payment Method is declined, you authorize Bin Buddies to make additional attempts each day for up to twenty (20) consecutive days thereafter to successfully charge your Payment Method, if possible under such Payment Method. If Bin Buddies is unable to successfully charge your Payment Method after such time you must provide an alternative payment method or your service will be suspended until a payment is acquired.

Cancellation. Cancellation of your Bin Buddies can service shall be effective at the end of the billing cycle in which service was paid for. Cancellation of your Bin Buddies can service must be made on a Business Day and at least a week before the Billing Date. 

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Bin Buddies for Bin Buddies. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate. Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Bin Buddies. Bin Buddies reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Bin Buddies also reserves the right to change the short code or phone number where messages are sent. Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages. Your consent to receive marketing messages is not a condition of purchase. 

Carriers are not liable for delayed or undelivered messages. 

You agree that before changing your mobile number or transferring your mobile number to another individual, you will notify us of your old number at binbuddiesnac@gmail.com The duty to inform us based on the above events is a condition of using this service to receive messages.

If you have any questions about your data or our privacy practices, please see our Terms and Conditions above.

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.